Australian fashion house Brand Collective was suffering under their previous Wishlist provider.

When you’re running 17 major brands at once you need reliability and fast resolution times and a solution that evolves as quickly as you do.

With 30+ open support tickets going unanswered and a hefty enterprise bill each month, Brand Collective were desperate for a better solution.

In under one week, the Swish team migrated and launched a polished, performant and seamless Wishlist experience across all 17 stores.

Migrating to new solution for any brand can be painful, time consuming and expensive, so choosing the right partner is key. The team at Swish have migrated over 3,000 stores and performed installation and setup for a further 15,000+ merchants.

With our team’s seasoned knowledge and expertise we were perfectly equipped to execute a flawless data migration and deployment of the Wishlist for Brand Collective.

After achieving a seamless go live on a short timeline, Brand Collective's customers quickly commenced utilising the Wishlist.

With the feature now working perfectly, the BC team can turn their attention to driving customer value and satisfaction use the Swish feature set.

Together, the teams at Swish and Brand Collective continue to refine the Wishlist experience across their house of brands.

With Pre Order and Coming Soon product lines becoming more common, Swish has applied Brand Collectives business logic to ensure that customer add to cart states are reflected across the Wishlist.

By integrating Swish with Klaviyo, BC are able to send personalised Wishlist product availability and price notifications to their customers, putting customer satisfaction and revenue on auto pilot.

Swish is delighted to support Brand Collective as they continue to add new acquisitions to their stable of premium apparel labels.